32 Degrees

I cannot stress enough how horrendous my experience with 32 Degrees has been. This company has demonstrated a complete lack of accountability, transparency, and basic respect for their customers. I have never encountered such unprofessionalism, and I feel obligated to warn others about their unethical practices.

Failure #1: Broken Promises and No Follow-Through

From the very beginning, I was strung along by multiple representatives, each making promises they had no intention of keeping. I was guaranteed a callback within 24-48 hours by a supervisor that never happened. Days later, I had to follow up myself, only to be bounced between supervisors who provided conflicting information and zero real solutions.

Failure #2: Contradictory and Misinformed Communication

One of their employees admitted in writing that an issue I experienced was their mistake. Later, a Customer Experience Manager blatantly contradicted this and tried to rewrite the narrative entirely. How is it possible for one company to be so disorganized and inconsistent?

Failure #3: Insulting and Dismissive Solutions

When it came time to offer a resolution, the company provided a joke of a discount code that forced me to spend more than I had planned. This was their idea of compensation for wasting my time, ignoring my concerns, and failing to follow through on promises. This wasn't a solution, it was a slap in the face. Instead of rectifying their mistake, they added insult to injury.

Failure #4: Poor Quality Control

I had previously purchased a coat from this company on Amazon, and even their products are starting to reflect their declining standards. The coat I purchased was larger than the same size in their previous models, showing obvious lapses in quality control. Combine this with their abysmal customer service, and it's clear this company is going downhill fast.

Failure #5: Wasting My Time

This entire ordeal has been an exhausting, frustrating waste of time. 32 Degrees dragged this process out unnecessarily, ignored their own promises, and failed to deliver even the most basic level of customer care. They've made it crystal clear that they don't value their customers, and I refuse to support a company with such blatant disregard for its patrons.

Final Thoughts

If you're considering purchasing from 32 Degrees, don't. Their products are declining in quality, their customer service is virtually nonexistent, and their inability to resolve simple issues in a professional manner is shocking. I will never purchase from this company again, and I strongly encourage others to avoid them entirely. There are far better companies out there that care about their customers and stand behind their products. 32 Degrees isn't one of them.

This review is detailed, structured, and hard-hitting, clearly outlining every failure while maintaining a professional tone. Let me know if you'd like any further adjustments.