Contact 32 Degrees Customer Service
32 Degrees Phone Numbers and Emails
Toll-Free Number:
-
(855) 323-2302
32 Degrees Emails:
32 Degrees Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
32 Degrees Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call 32 Degrees is 8553232302. 43% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as 32 Degrees may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
32 Degrees Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call 32 Degrees is 8553232302. 43% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as 32 Degrees may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call 32 Degrees mainly because of return/ replace, request for information, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact 32 Degrees is info@32degrees.com. 98% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
32 Degrees Website:
32 Degrees Help Center:
Corporate Office Address:
How Good is 32 Degrees's Customer Service?
Summary of 32 Degrees Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call 32 Degrees?
Shipping and Delivery Question:
- “Never received my 2 coats I ordered”
- “Wrong size on the bottom pants / pajama I ordered a large and I got a small two pairs”
- “Order has not arrived and cannot track it”
Return/ Replace Question:
- “Need return label”
- “Return”
- “Need a return label”
Request for Information Question:
- “Information”
- “Checking for a scam on an order”
- “Question about exchange in store”
Product/ Service Question:
- “Received product not ordered”
- “I recently placed an order before Christmas (Dec 14th ) order #8981908 .My order arrived after Christmas , they were Christmas gifts. I am planning to place 1 order for a sheep’s lined vest , I was wondering if I can get free shipping as a consolat”
- “Purchase and return”
Payments and Charges Question:
- “Over charge”
- “Discount coupon”
- “Payment method won't”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel my order”
- “Want to cancel my order few miniutes ago”
Refund Question:
- “No refunds given. Very disappointed”
- “Refund”
- “I want a refund”
Account Question:
- “Verify retailer”
- “Cannot log in”
- “Cannot log into account. Used ‘forgot my email’ 3 times but not getting an email back even though I get multiple advertisement emails from you.”
Cards Question:
- “Trying to complete my order. You say card used isn't activated but my bank says it is”
- “Cant use my gift card”
- “Credit card change”
Staff Question:
- “Customer service”
- “Postal service returned my order”
- “Beed customer service”
Website/ Application Question:
- “Difficulty with website.”
- “Website states packaged delivered in mailbox no package”
Other Question:
- “Wa t to know if my order went through”
- “Unable to track order”
- “No regresan el dinero”
Compare 32 Degrees Customer Service To
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