Contact 32 Degrees Customer Service
32 Degrees Phone Numbers and Emails
Toll-Free Number:
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(855) 323-2302
32 Degrees Emails:
32 Degrees Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
32 Degrees Customer Service is rated at 2.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call 32 Degrees is 8553232302. 52% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as 32 Degrees may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
32 Degrees Customer Service is rated at 2.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call 32 Degrees is 8553232302. 52% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as 32 Degrees may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call 32 Degrees mainly because of return/ replace, request for information, shipping and delivery.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact 32 Degrees is info@32degrees.com. 99% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
How to Contact 32 Degrees?
Most Popular Number:
| Total calls: 1 593 | Issues resolved: 86 | Last call: Jan 14, 2026 |
Contact Information
32 Degrees Website:
32 Degrees Help Center:
Corporate Office Address:
32 Degrees Customer Service Reviews
Could not send email to customer service. It would not send.
Kept getting error message. So I had to call.
I love your vests, ordered them for my daughter in laws birthday. Order said it would arrive before her birthday but it took long after for her present to arrive. 
Package not delivered. Eventually given a credit and help in placing the order again, honoring the price I paid. Very high quality merch!
There was no option for a call back the next day. Also no live chat options to solve issue.. just an email which may take a day or two to answer
How Good is 32 Degrees's Customer Service?
Summary of 32 Degrees Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call 32 Degrees?
Shipping and Delivery Question:
- “Late delivery”
- “Wrong size”
- “I’m calling you because i didn’t get my package”
Return/ Replace Question:
- “Return 11626166”
- “I exchanged my order to XS size but the color was different”
- “I want to return”
Request for Information Question:
- “I sent an inquiry of my order that said it was delivered and It was not delivered to my apartment I have not recieved an answer back from you.”
- “Looking for package”
- “Order update”
Product/ Service Question:
- “My purchase was the wrong size”
- “I did not order product”
- “I purchased two items from 32 degrees they were being delivered through a carrier named uniuni they said that my packages couldn't be delivered due to incorrect address but the address WAS correct I checked multiple times and sent back to uniuni”
Payments and Charges Question:
- “Did take my credit that I have”
- “Discount information”
- “I was charged Twice for the same order”
Activation/ Cancellation Question:
- “Cancel a order”
- “I ordered 3 times, but all was cancel .”
- “Cancell order”
Refund Question:
- “Refund”
- “No refunds given. Very disappointed”
- “I want a refund”
Account Question:
- “Forgot to click complimentary gift when checked out.”
- “QRCode”
- “Money taken out of account for order no one can find”
Cards Question:
- “Receiving wrong color of item and card number has changed”
- “Trying to complete my order. You say card used isn't activated but my bank says it is”
- “Cant use my gift card”
Staff Question:
- “Customer service”
- “Postal service returned my order”
- “Beed customer service”
Website/ Application Question:
- “Difficulty with website.”
- “Website states packaged delivered in mailbox no package”
Other Question:
- “Orders”
- “My order”
- “Why my order was can El?”
Compare 32 Degrees Customer Service To
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